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To place an inquiry
1) Please fill the inquiry form provided below for spare part you want
to place.
2) Fill all boxes requiring entries and click “Send.” When an “Inquiry
entry confirmation window” opens, check if you have entered all required
information correctly.
3) After you check your entries, click “Inquiry.” Then your inquiry entries
will be transmitted to us.
Transmission of confirmation mail (from us)
1) When we receive the customer’s inquiry, an inquiry confirmation mail
will be sent to the customer within 2 business days, please check its contents
upon receipt. If you find any discrepancies to your (intended) inquiry
entries, please advise us by mail or phone.
2) If no order confirmation mail arrives in 3 business days from your inquiry,
there might have been a transmission error. Either place an inquiry again
or make an inquiry to us by phone.
*Please note that we do not send a confirmation mail on Saturdays, Sundays and holidays.
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